Terms

The general terms of business are:

Reports are made available on receipt of payment or otherwise at the discretion of Technicality Ltd. This isn’t about being miserable, it is about keeping costs low – if we don’t have to chase payment, we don’t have to allow for additional administration. We reserve the right to add costs of collection, and interest to unpaid accounts.

We endeavour to complete reports requested within 48 hours subject to access and availability of the property.

Reports and inspections are based on NZS 4306:2005. As such, they are non-invasive. All areas that can be accessed safely are reported on. The purpose of inspections and reporting are to satisfy the requirements of Technicality Limited relating to the assessment and procurement of real estate.

Real estate ownership involves an element of risk. Non destructive inspections do not certify that a home is fault free, but aim to provide an objective comparison standard for informed decision making -this reduces, but does not negate risk. Technicality Ltd does not undertake this risk, however, if further faults are found, we will endeavor to assist you to solve those issues as simply as possible.

The inspection addresses the visible condition of the building only. The approach is pragmatic; our focus is on the simplest method of rectifying faults, rather than attributing cost to either the purchaser or the vendor. Our aim is to facilitate win win win outcomes.

While all care is paid to finding and identifying issues, we cannot guarantee that every item of note has been identified – our advice is provided in good faith on the basis of years of construction and residential property investment experience.

Queries and concerns should be raised with us in the first instance, heck, this business is built entirely on keeping you happy – its satisfaction rate of 99.5% is fairly important to me. Your satisfaction is my priority. I will do what it takes to honestly maintain and improve that.

Privacy:

We collect personal information from you, including information about your:

  • name
  • contact information
  • interactions with us
  • billing or purchase information

We collect your personal information in order to:

  • Provide personalised licences for use of our information
  • make specific offers relating to the purchase and ongoing ownership and maintenance of your home.

Besides our staff, we share this information with:

  • Our database and server providers in order to ensure data is held safely..
  • Specific businesses if you request it in order to simplify your home ownership

Providing some information is optional. If you choose not to enter requested information, we’ll be unable to provide the services referenced in each product.

We keep your information safe by storing it with top tier providers using encryption .

We keep your personal information for 7 Years after last contact at which point we securely destroy it by .

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at jonno@prosperbuild.com, or +64212440865.

www.prosperbuild.com is a brand operated by technicality ltd NZBN- 9429041132333.

Credit card data is not held, nor seen by technicality Ltd – this is collected and processed by stripe using their magical levels of security.

This website is hosted by, and protected by godaddy.com.

SSL protection, and a security certificate is as supplied by godaddy for your protection.

Details collected from you will be kept for the purpose of delivering services as requested.

Information held in reports, and to write these reports is held indefinitly as it forms a part of our intellectual property.

Your contact information may be held to offer services specific to the house in question. We are humans, and pledge to maintain good ethics. Your details will not be sold, nor directly provided to third parties.

Any offers made will:

  • be specific to the house.
  • have a quantifiable benefit to the house and its owners.
  • be informed by expert opinion, and statistical data.
  • be easily refuse-able.

Now for a laugh, here is the suggested text about privacy. It is probably all right, but honestly, read and understand, and agree with, and assent to?

Sheesh. I like to keep it simple – I won’t do anything to screw you over, because that wouldn’t be right.

I’ll try my best to make sure all security and everything is sourced from legit people. I’ll use other people plug-ins, because I am not a programmer, but I will try to choose the best supported, most well designed, and most functional ones that a neophyte can choose.

If you think I am doing anything dodgy, or have any complaints, heck, give me  a call 0212440865 and we will sort something out!